Symptom: Clicking on the Firefox icon causes the mouse pointer to spin, but the application will not load. Cause: Hidden .gnome2 directory in the home directory is owned by root, so Firefox cannot write to it. Solution: Change the ownership of all files in the home directory to the active user sudo chown -R user:user… Read More »
You may have attempted to modify the footer.php file of your WordPress theme and the following error message appeared: “This theme is released under creative commons licence, all links in the footer should remain intact” The message appears whether you try to access your blog or the back-end adminstrative interface. The reason for this is… Read More »
Skype is free software which allows you to make free long-distance computer-to-computer voice calls. You can also sign up for their premium service which allows you to make calls from your computer to land lines and cell phones. Skype is a great alternative to paid long distance providers – when it works properly! I recently… Read More »
A boot loop during startup can sometimes be solved by simply scanning the hard disk for errors. Random reboots are one of the more frustrating computer problems to solve because they can be caused by many things including a failing power supply, overheating, a virus, etc… Windows System Log One of the first places to… Read More »
Losing your connection to the Internet can be damn frustrating, especially if you use it for business purposes. If you find yourself digitally stranded, what can you do? I worked as a technical service rep at an Internet Service Provider (ISP) for almost two years. During that time I helped thousands of (usually angry) customers… Read More »
Symptom: Recently, a client of mine couldn’t login to Windows XP after removing malware with Spybot S&D. As the computer started, it would pass the welcome screen, display the wallpaper, and then suddenly jump back to the login screen. If he clicked on a username, Windows would say loading settings… and return once again to… Read More »
Symptom: One of my clients called me the other day for help connecting a Windows XP laptop to their wireless network. The laptop had been able to connect wirelessly in the past, but for some reason it had stopped working. When I arrived on site, we started the laptop and tried scanning for wireless networks:… Read More »
Symptom: The other day, I received a call from a client who was in quite the panic. “I can’t get into Windows XP!” they screamed at the top of their lungs. I immediately jumped into my nerdmobile and proceeded in their general direction. When I arrived at their home to investigate, I discovered that Windows… Read More »