Losing your connection to the Internet can be damn frustrating, especially if you use it for business purposes. If you find yourself digitally stranded, what can you do? I worked as a technical service rep at an Internet Service Provider (ISP) for almost two years. During that time I helped thousands of (usually angry) customers… Read More »
Symptom: Recently, a client of mine couldn’t login to Windows XP after removing malware with Spybot S&D. As the computer started, it would pass the welcome screen, display the wallpaper, and then suddenly jump back to the login screen. If he clicked on a username, Windows would say loading settings… and return once again to… Read More »
What are you passionate about? Writing, music, sports, business, finance? Would you like to learn more about any of these topics? In this article, you will discover the wealth of information available to you via podcasts – free digital radio shows that cover any topic you could imagine. The cool thing is that you can… Read More »
Symptom: One of my clients called me the other day for help connecting a Windows XP laptop to their wireless network. The laptop had been able to connect wirelessly in the past, but for some reason it had stopped working. When I arrived on site, we started the laptop and tried scanning for wireless networks:… Read More »
What’s the best way to share photographs with friends and family? In the old days, we would develop and print all our photos and arrange them neatly into a photo album. Well, in this day and age, no one wants to exert the energy required to lift pages in a photo album. They’d rather press… Read More »
A few days ago, a friend of mine asked me to upgrade their Windows ME laptop to Windows XP so that they could use Skype. Although I do believe that Windows XP is a better operating system than Windows ME, their laptop only had 128MB of RAM, which is not quite enough for XP, in… Read More »
Symptom: The other day, I received a call from a client who was in quite the panic. “I can’t get into Windows XP!” they screamed at the top of their lungs. I immediately jumped into my nerdmobile and proceeded in their general direction. When I arrived at their home to investigate, I discovered that Windows… Read More »
Have you ever gone through the nightmare of losing critical documents or precious photographs due to a hard drive failure? Did you know that only 80% of hard drives last longer than four years? Don’t take the risk of storing your files on a single device! In this tutorial, I will show you how to… Read More »
Are you tired of asking your friends to email you an invitation every time they need remote assistance? Is your budget too tight to use a professional service like LogMeIn? I’d like to share with you a free remote assistance utility called Crossloop. It has two major advantages over its competitors: 1. It’s Free: Unlike… Read More »
Have you noticed a gradual decrease in speed of your computer since you first purchased it? You’re not alone. It’s near impossible to avoid the inevitable slowdown of a computer over time. Here are some things that cause your computer to slow to a crawl: The addition of new programs that consume more hard drive… Read More »